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How to delete your account

Last updated: 28 September 2026

You can permanently remove your Sauri Check account and personal information yourself, at any time, in a few steps. You do not need to contact us.

Remove your account

  1. 1

    Sign in to Sauri Check

    Open the Sauri Check app or website and sign in to the account you want to delete.

  2. 2

    Go to your Profile

    Open your Profile page.

  3. 3

    Tap “Remove account”

    Select the Remove account button.

  4. 4

    Confirm with your phone number or email

    Enter the phone number or email address you used to sign up, whichever one you registered with. This confirms that you are the account owner.

  5. 5

    Done

    Your account is removed and you are signed out. You will no longer receive messages about your account.

Before you delete: deletion is permanent and cannot be undone. Your reports and check history cannot be recovered afterwards, so save or download any reports you want to keep first. If you have an unused paid check, use it before deleting, because unused checks cannot be refunded after the account is removed.

What we delete

When you remove your account, we delete or anonymise the following within 30 days:

  • your profile and the phone number or email address you signed up with;
  • your name, business name and other profile details;
  • your supplier check requests, uploaded documents and screenshots;
  • your reports and check history;
  • your marketing preferences and waitlist entry.

Deleted information may remain in secure backups for up to 90 days before it is automatically overwritten. It is not used for anything during that time.

What we may keep, and why

  • Payment and transaction records (amount, date, plan, payment reference) for up to 6 years, because Nigerian tax and accounting laws require it.
  • Records needed for legal reasons, such as information related to an ongoing dispute, fraud investigation or a lawful request from authorities, only for as long as needed.
  • Anonymised statistics that no longer identify you, for example the number of checks carried out or general scam trends.

Information about suppliers gathered from public registries is not personal information about you and may continue to be used to help other importers.

Can’t sign in, or only on the waitlist?

If you no longer have access to your account, or you only joined our waitlist and never created an account, you can ask us to delete your information:

  • email support@sauricheck.com with the subject “Account deletion request”; or
  • message us on WhatsApp from the number you signed up with.

Please include the phone number or email address you signed up with. We may ask you to verify that you own it before we delete anything. We will complete your request within 30 days.

More information

For more about how we handle your information and your other rights, read our Privacy Policy. If you have any questions, contact us at support@sauricheck.com.

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